Complaints and Commendations
A person desiring to make a complaint against an employee of the department may do so by phone or in person. To submit a complaint by phone call 903-885-7602, Option #1 and request to speak with a supervisor. Every supervisor in the department is authorized to take your complaint. A supervisor can be reached 24 hours a day, seven days a week. To make a complaint in person you can come to the Sulphur Springs Police Department located at 125 South Davis Street, Sulphur Springs, TX 75482.
If you feel you have been involved in an incident that may constitute racial profiling, you may submit a complaint by phone or in person. To submit a complaint by phone call 903-885-7602, Option #1 and request to speak with a supervisor. Please make sure that you provide a detailed account of the incident.
There are many occasions when citizens wish to simply thank or commend certain members of the police department, and sometimes the entire department. The Department can receive commendations by phone, or in person by individuals who simply want to say thank you. If you wish to commend an officer please call 903-885-7602, Option #1 and ask to speak with a supervisor.